Beekix
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Privacy Policy

Your privacy matters to us. This policy explains what data Beekix collects, how we use it, and the choices you have.

Effective Date: March 20, 2026

Table of Contents

  1. Introduction
  2. Information We Collect
  3. Information We Do Not Collect
  4. How We Use Your Information
  5. Data Sharing and Third Parties
  6. Data Storage and Security
  7. Cookies and Local Storage
  8. Your Rights and Choices
  9. Children's Privacy
  10. FERPA Notice
  11. California Privacy Rights (CCPA/CPRA)
  12. Changes to This Policy
  13. Contact Us

1. Introduction

PraGlo Inc., a Delaware corporation doing business as Beekix ("Beekix," "we," "us," or "our"), operates the website at beekix.com and the Beekix browser extension (collectively, the "Service"). Beekix is an AI-powered homework assistant and study platform that helps college and university students get instant help with their coursework.

This Privacy Policy describes how we collect, use, store, and protect your personal information when you use our Service. By creating an account or using the Beekix extension or website, you agree to the practices described in this policy.

PraGlo Inc. is based in the United States. If you have any questions about this policy, you can reach us at support@beekix.com.

2. Information We Collect

2.1 Account Information

When you create a Beekix account, we collect:

  • Email address — required for account creation and login
  • Password — securely hashed with bcrypt before storage; we never store or have access to your plain-text password
  • First and last name — optional; provided at your discretion for personalization
  • Date of birth — required for age verification; used to confirm you meet the minimum age requirement (16+) and to determine whether parental consent is required (ages 16-17)

2.2 Usage Data

When you use Beekix, we collect information about your interactions with the Service:

  • Questions asked — the homework questions you submit for AI assistance
  • AI responses — the answers generated by our AI providers
  • Study session data — notebooks, quizzes, flashcards, and chat history you create in the web dashboard

2.3 Extension Data

The Beekix Firefox extension reads question text exclusively from supported educational platforms. Currently supported platforms include:

  • McGraw Hill Connect

We may add support for additional educational platforms in the future and will update this list accordingly. The extension reads question content displayed in your browser and transmits it securely to our servers for AI processing. The AI-generated response is then delivered back to your browser. The extension does not read or access content from any other websites you visit.

2.4 Payment Data

Subscription payments are processed entirely by Stripe, our third-party payment processor. When you subscribe to a paid plan:

  • Your payment card details are sent directly to Stripe and are never transmitted to or stored on Beekix servers
  • We receive only a transaction confirmation, subscription status, and a truncated card identifier (last four digits) from Stripe
  • Beekix never sees, processes, or stores your full credit card number, CVV, or billing address

2.5 Technical Data

We automatically collect limited technical information to maintain and improve the Service:

  • Browser type and version — to ensure compatibility
  • Extension version — to deliver updates and troubleshoot issues
  • IP address — used for security, rate limiting, abuse prevention, and user support purposes; retained for as long as your account is active

3. Information We Do Not Collect

We believe in collecting only what we need. Beekix is designed to be minimally invasive. The following is a non-exhaustive list of data we explicitly do not collect.

  • Browsing history — we do not track, log, or monitor the websites you visit outside of supported educational platforms
  • Page content from non-supported sites — the extension does not read or extract content from any website other than the supported educational platforms listed in Section 2.3
  • Cookies or localStorage from other sites — we do not access, read, or store cookies or local storage data belonging to other websites
  • Location data — we do not collect GPS coordinates, geolocation, or any precise location information
  • Device identifiers or fingerprinting — we do not use device fingerprinting, advertising IDs, or any hardware-based identifiers to track you

4. How We Use Your Information

We use the information we collect for the following purposes:

  • Provide the Service — deliver AI-generated answers, maintain your study notebooks, sync data between the extension and web dashboard
  • Account management — authenticate your identity, manage your subscription, and process payments
  • Improve the Service — analyze usage patterns in aggregate to improve answer quality, performance, and reliability
  • Security — detect and prevent abuse, enforce rate limits, and protect against unauthorized access
  • Customer support — respond to your inquiries and troubleshoot issues

We do not use your data for advertising, profiling, or any purpose unrelated to delivering and improving the Beekix Service.

5. Data Sharing and Third Parties

5.1 AI Providers

To generate answers to your homework questions, we send the question text to one or more of the following AI providers:

  • Anthropic (Claude) — United States — Privacy Policy
  • OpenAI — United States — Privacy Policy
  • Google (Gemini) — United States — Privacy Policy
  • DeepSeek — China — Privacy Policy
  • Alibaba Cloud (Qwen) — China — Privacy Policy

Only the question text and necessary context are sent to these providers. Your name, email, and other personal account information are never shared with AI providers.

We transmit question text to these providers via their commercial API services for the purpose of generating AI responses. Each provider processes data according to their own API data usage policies, which are linked above. We cannot guarantee that AI providers will not use submitted data for model training or improvement purposes. We encourage you to review each provider's data handling practices. Note that DeepSeek and Alibaba Cloud (Qwen) are based in China and are subject to Chinese data protection laws, which differ significantly from United States law. Under China's National Intelligence Law (Article 7), Chinese organizations may be required to support, assist, and cooperate with national intelligence work. By using the Service, you acknowledge that question text processed by China-based AI providers may be subject to access by Chinese government authorities under applicable Chinese law. If you have concerns about data being processed in China, please contact us at support@beekix.com to discuss available options.

Beekix may also use aggregated and anonymized usage data, including question patterns and AI response quality metrics, to improve our own service, optimize AI model routing, and potentially develop proprietary AI capabilities in the future.

5.1.1 AI Provider Data Processing Classification

Under the California Consumer Privacy Act (CCPA/CPRA), our AI providers function as service providers that process personal information on our behalf for the specific business purpose of generating AI-powered educational responses. We maintain contractual relationships with each provider governing data handling. However, each provider's own terms and policies also apply to data they receive. For details on how each provider handles data, please review the privacy policies linked above.

5.2 Payment Processor

Payment transactions are processed by Stripe, Inc. Stripe receives your payment card details directly and is an independent data controller for that payment information. We encourage you to review Stripe's privacy policy.

5.3 What We Do Not Do

We do not sell your personal data to anyone, for any reason. We do not share data with advertising networks, data brokers, or marketing platforms. There are no third-party tracking scripts, analytics pixels, or ad networks on Beekix.

5.4 Legal Obligations

We may disclose your information if required to do so by law, regulation, legal process, or enforceable governmental request. We will notify you of such requests when legally permitted to do so.

5.5 No Sharing with Educational Institutions

Beekix does not share, sell, disclose, or provide user data, account information, usage history, questions submitted, or AI-generated responses to any educational institution, university, college, school, instructor, professor, or learning management system. Beekix operates independently from educational institutions and maintains strict confidentiality of all user activity. Your educational institution has no access to your Beekix account, data, or usage patterns through Beekix.

5.6 Business Transfers

If PraGlo Inc. undergoes a merger, acquisition, reorganization, bankruptcy, dissolution, sale of assets, or similar business transaction, your personal information may be transferred as part of that transaction. In such an event, we will make reasonable efforts to notify you via email or a prominent notice on the Service before your personal information is transferred and becomes subject to a different privacy policy.

6. Data Storage and Security

6.1 Where Your Data Is Stored

  • Database — your account data, study content, and usage records are stored in a PostgreSQL database hosted by our cloud database provider in secure cloud infrastructure located in the United States
  • Application server — our backend services run on a virtual private server hosted by our hosting provider in secure cloud infrastructure located in the United States

6.2 How We Protect Your Data

  • Encryption in transit — all data transmitted between your browser, the extension, and our servers is encrypted using TLS/HTTPS
  • Password security — passwords are hashed using bcrypt with a secure cost factor before storage; plain-text passwords are never stored or logged
  • IP retention — IP addresses are retained for the duration of your account for security and support purposes, and deleted upon account deletion
  • Access controls — server access is restricted to authorized personnel only, with authentication required for all administrative operations
  • Rate limiting — API endpoints are rate-limited to prevent abuse and protect system integrity
  • CSRF protection — cross-site request forgery protections are implemented across the platform

While we implement industry-standard security measures to protect your data, no method of electronic transmission or storage is 100% secure. We cannot guarantee absolute security, but we are committed to protecting your information using commercially reasonable safeguards.

In the event of a data breach that compromises your personal information, we will make reasonable efforts to notify affected users within seventy-two (72) hours of discovering the breach, in accordance with applicable state notification laws. Notification will be provided via email to the address associated with your account and, where appropriate, through a prominent notice on the Service.

6.3 International Data Transfers

Beekix operates primarily within the United States. If you access the Service from outside the United States, please be aware that your personal information may be transferred to, stored in, and processed in the United States, where our servers and database are located. Data protection laws in the United States may differ from the laws in your country of residence.

By using the Service, you consent to the transfer of your personal information to the United States. We implement commercially reasonable safeguards to protect your personal data in accordance with this Privacy Policy regardless of where it is processed.

6.4 Data Retention

We retain different categories of personal information for different periods:

  • Account information (email, name, date of birth, credentials) — retained for the life of your account and deleted upon account deletion request
  • Study content (questions, AI responses, notebooks, flashcards, quizzes, chat history) — retained for the life of your account and deleted upon account deletion request
  • Usage and analytics data (API logs, AI usage logs) — retained for 24 months from the date of creation, then automatically anonymized
  • Payment records (Stripe transaction IDs, subscription status) — retained for 7 years as required for tax and financial compliance
  • IP addresses — retained for the life of your account for security and support purposes, deleted upon account deletion
  • Consent records (Terms acceptance timestamps, IP, browser) — retained for seven (7) years as legal audit trail, even after account deletion; IP addresses in consent records are anonymized after account deletion

After subscription cancellation without a deletion request, your data remains stored so you can reactivate at any time. To have your data deleted, you must submit a separate deletion request (see Section 8.4).

7. Cookies and Local Storage

Beekix uses minimal browser storage, limited to what is necessary for the Service to function:

  • Authentication tokens — the main Beekix website stores a JSON Web Token (JWT) in your browser's localStorage to keep you logged in between sessions
  • Admin portal cookies — the admin dashboard (admin.beekix.com) uses secure, HTTP-only JWT cookies for administrator authentication

We do not use third-party tracking cookies, advertising cookies, or any analytics cookies. There are no social media widgets, embedded trackers, or retargeting pixels on Beekix.

7.1 Do Not Track Signals

Some web browsers transmit "Do Not Track" (DNT) signals. Because there is no universally accepted industry standard for how DNT signals should be interpreted, Beekix does not currently respond to DNT signals. However, as described in this Privacy Policy, we do not use third-party tracking cookies, advertising networks, or behavioral advertising technologies.

8. Your Rights and Choices

You have the following rights regarding your personal data:

8.1 Access Your Data

You can view your account information, study notebooks, saved questions, and AI responses at any time through the Beekix web dashboard. Log in at beekix.com/dashboard to access your data.

8.2 Export Your Data

You can export your notebook data in CSV format directly from the dashboard. This allows you to keep a local copy of your study materials.

8.3 Data Retention After Cancellation

If you cancel your subscription, your account and all associated data (questions, notebooks, AI responses, and study materials) will remain stored on our servers. This allows you to reactivate your subscription and resume where you left off at any time. Cancelling your subscription does not delete your data.

If you wish to have your data deleted, you must submit a separate data deletion request as described in Section 8.4 below.

8.4 Request Data Deletion

You may request deletion of your Beekix account and all associated data through the Settings page in your dashboard. Upon submitting a deletion request:

  • You will receive an email confirming receipt of your request
  • If you have an active paid subscription, your data will be deleted within forty-five (45) days after your current subscription period ends
  • If you are on the free tier or your subscription has already expired, your data will be deleted within forty-five (45) days of the request
  • You will receive a final email confirming that your data has been removed

Data deletion is permanent and removes:

  • Your account profile and credentials
  • All saved questions and AI responses
  • All notebooks, quizzes, flashcards, and chat history
  • All usage and session data

After account deletion, some anonymized, aggregated data (such as total question counts) may be retained for internal analytics, but no personally identifiable information will remain.

8.5 Manage Your Subscription

You can cancel your subscription at any time from your dashboard. Upon cancellation, your account will remain active until the end of your current billing period. Your data will be retained unless you separately request data deletion.

8.6 Contact Us

For any privacy-related requests, including data access requests beyond what is available in the dashboard, please contact us at support@beekix.com. We will respond to all requests within forty-five (45) days.

8.7 Restrict or Object to Processing

Depending on your jurisdiction, you may have the right to request that we restrict or cease certain types of data processing. To exercise this right, contact us at support@beekix.com. We will evaluate your request in accordance with applicable law and respond within forty-five (45) days. Please note that restricting certain processing may affect your ability to use the Service.

9. Children's Privacy and Age Requirements

Beekix is designed for and marketed to college and university students. You must be at least 16 years old to use the Service. Users between the ages of 16 and 17 must have the consent of a parent or legal guardian. We do not knowingly collect personal information from anyone under the age of 16.

If we become aware that we have inadvertently collected personal information from a person under 16, we will take immediate steps to delete that information from our systems and terminate the associated account. If you believe someone under 16 has provided us with personal information, please contact us at support@beekix.com so we can take appropriate action.

Because Beekix does not permit users under the age of 16, the Children's Online Privacy Protection Act (COPPA), which applies to services directed at children under 13, does not apply to our Service.

10. FERPA Notice

The Family Educational Rights and Privacy Act (FERPA) protects the privacy of student education records maintained by educational institutions.

Beekix is a student-facing tool, not an institutional tool. We do not contract with schools, colleges, or universities to provide our Service. Students choose to use Beekix individually, on their own initiative, using their personal accounts.

  • Beekix does not access, store, or process institutional education records
  • Question content submitted to Beekix is not shared with schools, professors, or any educational institution
  • We do not act as a "school official" under FERPA and do not receive student records from educational institutions

Your use of Beekix is between you and Beekix alone. Your academic institution has no access to your Beekix account or data.

11. California Privacy Rights (CCPA/CPRA)

If you are a California resident, the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA), provides you with additional rights regarding your personal information.

11.1 Categories of Personal Information Collected

In the preceding twelve (12) months, we have collected the following categories of personal information as defined by the CCPA:

  • Identifiers — email address, name (if provided), date of birth, IP address
  • Commercial information — subscription plan, transaction history
  • Internet or electronic network activity — browser type, extension version, interactions with the Service
  • Education information — homework questions submitted to the Service for AI processing

11.2 Your California Rights

As a California resident, you have the right to:

  • Know and Access — request that we disclose the categories and specific pieces of personal information we have collected about you
  • Delete — request that we delete your personal information, subject to certain legal exceptions
  • Correct — request that we correct inaccurate personal information
  • Non-Discrimination — exercise your privacy rights without receiving discriminatory treatment from us

11.3 Sale and Sharing of Personal Information

We do not sell your personal information. We do not share your personal information for cross-context behavioral advertising. We have not sold or shared personal information in the preceding twelve (12) months and have no plans to do so.

If you wish to exercise your right to opt out of any data sharing, you may contact us at support@beekix.com or call +1 (770) 202-4405. Please note that opting out of AI provider data transmission will prevent you from using the core features of the Service, as AI processing is integral to how Beekix works.

11.4 How to Exercise Your Rights

To submit a verifiable consumer request to know, delete, or correct your personal information, contact us at support@beekix.com or call +1 (770) 202-4405. We will verify your identity by confirming your account email address. We will respond to verifiable requests within forty-five (45) days of receipt. You may also exercise your right to delete by submitting a data deletion request through your dashboard settings as described in Section 8.4.

11.5 Additional State Privacy Rights

If you are a resident of a state with consumer privacy legislation (including but not limited to Virginia, Colorado, Connecticut, Utah, Montana, Maryland, Texas, or Oregon), you may have additional rights regarding your personal data, including the right to access, correct, delete, or opt out of certain data processing activities. To exercise any rights under applicable state privacy law, please contact us at support@beekix.com. We will respond to valid requests in accordance with the timeframes required by applicable law.

12. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. When we make changes:

  • The updated policy will be posted on this page
  • The "Effective Date" at the top of this page will be revised
  • For material changes that significantly affect how we handle your data, we will make reasonable efforts to notify you via email or a prominent notice on the Service

We encourage you to review this policy periodically. Your continued use of Beekix after any changes indicates your acceptance of the updated policy.

13. Contact Us

If you have any questions, concerns, or requests related to this Privacy Policy or our data practices, please contact us:

  • Company: PraGlo Inc., doing business as Beekix
  • Address: 8735 Dunwoody Place, #10445, Atlanta, GA 30350
  • Email: support@beekix.com
  • Phone: +1 (770) 202-4405
  • Website: beekix.com

We take every privacy inquiry seriously and will respond to your message within forty-five (45) days.

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